AllDayTix Privacy Policy

Effective Date: September 1st, 2024

Alldaytix ("we," "our," or "us") respects the privacy of our users and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Alldaytix, our event ticketing platform, and its associated services. Please read this privacy policy carefully. If you do not agree with the terms of this policy, please do not access the site.

1. Information We Collect

When you visit our website or use our services, we may collect the following types of information:

1.1 Personal Information

• Contact Information: This includes your name, email address, phone number, and mailing address when you create an account or purchase tickets.

• Payment Information: If you purchase tickets via Alldaytix, we may collect payment details, including credit card numbers and billing information. Payment processing is handled securely through third-party payment providers like Stripe or PayPal.

• Event Information: This includes event-specific details such as your ticket purchases, event preferences, and interactions with events listed on our platform.

1.2 Automatically Collected Information

• Device Information: We may collect information about your device, including the type of device, operating system, browser type, IP address, and unique device identifiers.

• Usage Data: Information about your use of our website, including pages visited, links clicked, time spent on the site, and other usage statistics collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Improve Our Services: To process your ticket purchases, manage events, and improve the functionality of the platform.

• Customer Service: To respond to your inquiries, provide technical support, and troubleshoot issues.

• Marketing: To send you promotional communications and updates on events that may interest you, subject to your consent.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes, including fraud prevention and identity verification.

• Analytics: To analyze usage patterns and trends to improve the performance and experience of our website.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with third parties under the following circumstances:

• Service Providers: We may share information with trusted third-party service providers that perform services on our behalf, such as payment processing, email delivery, marketing services, and analytics.

• Event Organizers: When you purchase tickets, we share relevant information with the event organizer for event management and ticket fulfillment purposes. Organizers are required to use this information in compliance with applicable privacy laws.

• Legal Obligations: We may share your information as required by law, in response to legal requests (such as subpoenas), or to protect the rights, property, and safety of Alldaytix, our customers, or others.

4. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

4.1 California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

• Right to Know: You have the right to request that we disclose the categories of personal information we collect, how we use it, and whether we share it with third parties.

• Right to Delete: You can request that we delete any personal information we have collected about you, subject to certain exceptions.

• Right to Opt-Out of Sale: Although we do not sell personal information, you have the right to opt-out of the sale of your information if this practice is adopted in the future.

To exercise your rights, please contact us at [email protected] or call us at (323) 599-1735.

4.2 European Union Residents (GDPR)

If you are a resident of the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: You can request access to your personal data and information about how we process it.

• Right to Rectify: You can request corrections to any inaccurate or incomplete data.

• Right to Erasure: You can request the deletion of your personal data under certain circumstances.

• Right to Data Portability: You can request a copy of your personal data in a commonly used format for transfer to another service.

• Right to Object or Restrict Processing: You can object to or request we limit our use of your personal data.

To exercise any of these rights, please contact us at [email protected] .

5. Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect against unauthorized access, loss, misuse, or alteration of your personal information. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your usage of our site, enhance your experience, and provide personalized content. You can manage your cookie preferences in your browser settings. For more details on how we use cookies, please refer to our [Cookie Policy].

7. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Alldaytix. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the effective date updated at the top of the policy. Your continued use of the website following any changes indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Alldaytix
Email: [email protected]

Phone: (323) 599-1735 

Address: 6901 Pacific Blvd. Huntington Park, CA 90255